FAQ

Want to find out more about our garage services? Answers to your queries can be found below.

FREQUENTLY ASKED QUESTIONS

Do you provide free quotes?

Of course, we offer upfront pricing to all of our customers. We’ll need to have one of the team take a look at your garage door, though this won’t take too long. We may charge a small fee if an in-depth analysis of an issue is required, however.

What if my garage door breaks after work hours?

You can still reach out to us. We offer emergency services if you’ll be dealing with an open garage door throughout the night. One of our team will be at your home or workplace in no time to take a look and work on a repair or fix for you.

How long does it take to repair a roller door?

Typically most roller door repairs can be completed within a few moments. Our expert repairmen have a wealth of experience and generally know right where to look and repair when an issue occurs. What this means is that a door could be fixed within just an hour, or sometimes less.

Is there a rough cost outline?

Yes. Although the price will depend on your unique circumstances, you can expect your repair to fall into the $150 to $500 range. For larger roller doors, over $500 may need to be expected.

Are you new doors covered by warranty?

Of course. All of the doors and materials we install into your garage door will be certified and covered by warranty, so if there’s an issue, a repair or replacement won’t cost you a cent – provided your new garage doors in Melbourne were used correctly.

Do you offer emergency quotes?

Under the circumstances, it may be counterproductive to ask for a quote that may or may not be turned down once one of our repairmen have arrived. You should expect your repair or service to be affordable, though onsite quotes in emergency and after-hour situations may slow down your repair.

Keep in mind that most garage repairs in Melbourne fall within the $150 to $500 range.

Is there a cut off time for after hour repairs?

No. We make it a priority to stay available at all hours for our customers who may need a door repaired or forced closed at night. We don’t want to leave our customers with their items exposed, and their home’s interior open to theft.

What do repairs generally cost?

Although all repair costs will rest heavily on your own unique circumstances, you shouldn’t expect your repair to cost all too much. We do our best to keep all residential garage door repairs below $500, though $150 to $500 is the most common.

How long will it take to repair a garage door?

The typical process doesn’t take too long, although it will depend on what’s wrong. Most emergencies can be dealt with in less than an hour thanks to our experienced team’s knowing exactly what to do. If a second opinion is required, or if a staff member is unable to repair the door on their own, a second-team member may be required to assist which could take a little longer.

Does warranty cover repairs or do they reduce warranty?

All emergency garage door repairs are covered by warranty and should not affect your manufacturer’s terms as Aus Garage Repairs is a certified repairer in Melbourne.

Do you provide free quotes?

Of course, we offer upfront pricing to all of our customers. We’ll need to have one of the team take a look at your garage door, though this won’t take too long. We may charge a small fee if an in-depth analysis of an issue is required, however.

What if my garage door breaks after work hours?

You can still reach out to us. We offer emergency services if you’ll be dealing with an open garage door throughout the night. One of our team will be at your home or workplace in no time to take a look and work on a repair or fix for you.

How long does it take to repair a roller door?

Typically most roller door repairs can be completed within a few moments. Our expert repairmen have a wealth of experience and generally know right where to look and repair when an issue occurs. What this means is that a door could be fixed within just an hour, or sometimes less.

Is there a rough cost outline?

Yes. Although the price will depend on your unique circumstances, you can expect your repair to fall into the $150 to $500 range. For larger roller doors, over $500 may need to be expected.

Are you new doors covered by warranty?

Of course. All of the doors and materials we install into your garage door will be certified and covered by warranty, so if there’s an issue, a repair or replacement won’t cost you a cent – provided your new garage doors in Melbourne were used correctly.

Is an entire replacement expensive?

No. We work hard to secure deals and discounts with our suppliers, which means when paired with our affordable install, you shouldn’t need to spend more than $1,000 to $1,700 for a replacement.

How long does the process take?

The process does not typically take too long; however, there will be a day or two of preparation which will involve the ordering of the new garage door and the assessment of your site. One of our team members will order a new door matching you are requirements and have it ready to install within a day or two.

Can I choose the replacement door or make a request?

Of course, all of the design and other aspects of the replacement is entirely up to you. If you would like to match the door to your existing home or change the look of your street appeal, you can do that by speaking with one of our design consultants.

Will I need to collect or purchase the door myself?

No. Our team will take care of everything from the ordering, collection and the installation of the new garage door. All you need to do is have your say on the design, and sit back and relax while we take care of the rest.

Is the new door insured or covered by warranty?

Yes. All of our new garage doors and the installation itself are insured and covered by warranty, what this means is that if there are any issues in the future, or you need a repair or a garage door replacement in Melbourne, you won’t be forced to pay hefty repair fees.

Will you take long to start?

No. We understand how important it is for our commercial customers to get back to business, and because of this, we make it a top priority to get started within a couple of hours after a phone call. Be sure to let us know the moment you’re having an issue with your roller doors, and we can be on-site within just an hour or two.

How long do repairs take?

In a commercial setting, this will depend on the size of your roller doors; however, we can typically have an entire project completed within a day or two. If new roller doors are required to be ordered, or if old ones need to be thoroughly repaired, the process could take longer – though one of our staff will let you know what the timeline is.

Is the repair or replacement expensive?

For commercial overhead door repair in Melbourne, you could be looking at between $500 and $1,500 for a typical repair. However, a more accurate price will need to be determined once one of our team members takes an in-depth look at precisely what needs to do. You could be dealing with a far cheaper repair than you first thought.

Are ongoing services comprehensive?

Of course. Our ongoing maintenance services are there to ensure all of our commercial customers have their roller doors operational at all times. We are here to determine whether issues are about to arise and work to prevent them. This could save you from locking delivery trucks out of the building, or leaving your business exposed to thieves in the evening.

Do you offer comprehensive quotes?

Yes. For our commercial customers who may have huge repair jobs, we offer a comprehensive look into your up-and-coming repair process. Our commercial overhead door repair in Melbourne will be detailed in our quote, which will give you an in-depth look at what’s about to unfold and why we have selected a specific cost.

Why can’t I do this myself?

As you may expect, the garage door spring is a highly dangerous component of your door. This spring is wound extremely tight and can come loose if tampered with by those who are experienced in repairing it. It is highly recommended that you seek the advice and the expertise of one of our team members when dealing with a garage door spring.

Can you install new springs?

Of course, our team is experienced in installing new garage door springs, so getting your garage door working one small won’t be too difficult at all. We also offer maintenance services that take a look at garage door springs if you would like more insight into what could be wrong with your door.

Is a garage door spring replacement expensive?

No. We aim to keep our replacements as affordable as possible, and you can expect your spring replacement to rest between $100 and $200. If the process is unexpectedly complicated, you may be left with a higher bill, though this is not very likely.

How long does the process take?

Because our professional teams have a wealth of experience in repairing and replacing garage door springs, you can expect the entire process to be done within just an hour, sometimes less depending on the size of the garage door and the state of the springs.

Do you offer free quotes or quotes in general?

Absolutely. You can give us a call, and we will have one of our team members arrive on-site to take a look at your garage door springs. They will let you know precisely what is required to repair the spring and will make sure your garage door spring replacement in Melbourne is as seamless as possible.